What information does Firetrail Publishing collect?
Firetrail Publishing collects only such personal information as is required to use the features of the Site, to ensure your user account is secure, and to process sales transactions. We discuss our collection and use of different kinds of information below.
You do not have to provide personal information to use the Site. However, particular services provided by the Site, including purchasing, require that you furnish personal information. We collect such personal information only when you provide it to us—for example, when requesting customer service assistance; participating in message board and chat room discussions; or taking part in promotional opportunities, such as contests. You may be asked to provide your contact information (such as your name, postal address, telephone numbers, and/or e-mail address), and financial information (such as credit card numbers) in connection with your use of such Services.
Your contact information is used to respond to your requests, for example, to send you products ordered from the Site or to answer your customer service questions. We may send you periodic mailings with information on products that we think may be of interest to you, updates to the Site, or upcoming events.
We make message boards and chat rooms available to our users. Please be aware that any information you disclose in these areas becomes public information. You should exercise caution when deciding to share personal information in any message board, customer review, or chat room. Firetrail Publishing reserves the right to delete any message board posting, customer review, or other contributed site content at any time, for any reason, without prior notice.
Firetrail Publishing assumes no liability for use of message boards or chat rooms. To report potentially defamatory postings, contact email@example.com. Please note that we may or may not remove content at our own discretion.
Disclosure of Personal Information
We may disclose personal information if we believe that we are permitted to do so (i) by law, (ii) to comply with legal process or governmental requests, (iii) to enforce our legal rights, including the enforcement of copyright, or (iv) to protect the rights, property, or safety of the Site, its users, or the public.
Firetrail Publishing does not sell, rent or trade our customers' personal information with other companies.
Firetrail Publishing works with selected third party companies who provide specific business services, including but not limited to web site hosting, order processing and fulfillment, credit card authentication, and other administrative services. We only share personal information with such third parties to the extent necessary for such third parties to provide those services, and we take reasonable steps to ensure that your personal information is protected from unauthorized use.
We reserve the right to transfer any and all information, including your personal information, to a third party in the event that we sell or transfer our Site assets to such third party.
Links to Third Party Sites
The Site may contain links to third-party web sites. The linked sites are not under our control, and we are not responsible for the privacy practices or the contents of any linked site. We are providing these links only as a convenience, and the inclusion of a link on our Site does not imply our endorsement of the linked site.
We have security measures in place to protect against the loss, misuse, and alteration of personal information under our control. When a credit card number is requested on the Site, that credit card number is transmitted to us in an encrypted format, using industry standard SSL (secure socket layer) encryption. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot warrant the security of any information provided to us through the Site, and you provide all such information at your own risk.
Credit card information is not permanently stored in our database, but it is stored long enough to ensure the correct processing and receipt of your order. We make reasonable efforts to ensure the security of such information stored on our systems.